06 March 2019
FNB said customers who use FNB Connect will now benefit from data rollover changes and the ability to transfer mobile data, the company announced.
The company said its mobile virtual network operator would align with new regulations from the Independent Communications Authority of South Africa (ICASA) for mobile operators, which came into effect 28th February.
ICAS’s regulations also call for data depletion notifications and out-of-bundle data usage by default prevention.
“We are providing an option for a free rollover of data near the expiry date for use in the following month,” said FNB Connect chief executive officer Len Pienaar. “Customers who are on FNB Connect can also transfer data to one another, which is a major benefit for households.”
Under the changes, FNB Connect customers will receive depletion notifications when their data usage is at 50%, 80%, and 100%, and will be requested to provide consent before being charged out-of-bundle data rates.
“We believe that the combination of free data rollover, data transfer, depletion notices, and consent on out-of-bundle usage adds significant value to FNB customers,” Pienaar added.