Enhancing telecom operations: network optimisation with Gigamon
07 October 2025
As one of Africa’s largest telecommunications providers, serving over 60 million customers with voice, messaging, and data services, this company also extends its reach to business clients across more than 50 countries. Its offerings include high-grade internet connectivity, Internet of Things (IoT) solutions, cloud hosting, and security services.
Managing such a vast and complex network infrastructure requires sophisticated tools for visibility, troubleshooting, and ensuring optimal service delivery. Eli, a network broker planner overseeing the company’s tapping and aggregating platform at nine major sites and six smaller locations, plays a vital role in planning, forecasting, troubleshooting, and maintaining network performance. His goal is to build an efficient, resilient, and profitable network that delivers the best possible experience to customers.
Read the full article Telecom Africa transforms data centre operations with TCPWave
07 October 2025
In the rapidly evolving telecommunications landscape across Africa, Telecom Africa has established itself as a pioneering force, delivering a diverse portfolio of services that include mobile voice, internet data, digital content, and financial solutions.
To sustain growth and meet the increasing demands for security, automation, and operational efficiency, Telecom Africa sought to modernize its network infrastructure. Partnering with TCPWave, the company implemented an advanced DDI (DNS, DHCP, and IP Address Management) solution that revolutionized its data centre operations.
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Malawi Telecommunications innovates on a budget
23 July 2025
Malawi Telecommunications Limited (MTL) has repeatedly reinvented itself, transitioning from a government-owned entity to a private subsidiary, and then adapting to the rapidly evolving African telecom landscape as a fierce competitor.
Despite its status as a national mobile network operator (MNO), MTL faces many challenges common to smaller communication service providers (CSPs), including resource constraints and a competitive, dynamic market. The company grappled with high levels of theft and vandalism targeting its copper-wire infrastructure, prompting a strategic shift away from physical assets.
Digitally transforming telecommunications in Tanzania
23 July 2025
Faced with numerous operational challenges — including fragmented systems, complex inventory management, disjointed sales processes, and inefficient order management — a leading telco in Tanzania sought a unified, agile platform to streamline operations and enhance customer experiences.
The telco offers a broad spectrum of mobile services such as voice, data, messaging, and value-added offerings. With extensive network coverage across urban, semi-urban, and rural areas, the company has invested heavily in infrastructure to ensure reliable connectivity. Additionally, it operates a popular mobile money service that enables users to perform financial transactions like money transfers, bill payments, and airtime purchases directly via mobile devices, significantly contributing to financial inclusion nationwide.
