15 November 2019
Digital specialist Sterlite Technologies has launched a digital telco platform ‘dTelco’ which will allow telecom companies to automate customer management and operations while providing new customer insights.
The Indian firm said that the platform will increase the scope of enhancing personalisation, generate more revenue and drive innovation. The dTelco platform helps move away from traditional siloed model to agile, scalable, customer-centric and data-driven business model.
It also reduces the cost of traditional operational functions by automating customer management and operations and providing new customer insights by data driven analysis capability, powered by Intellza – an AI offering by STL. “A modern telco is a technology company. With new technologies such as 5G, IoT, IIoT, edge computing, data analytics, ML, AI becoming mainstream, telecom companies are expected to play a pivotal role in acceleration of ‘digital’ for individuals and enterprises,” said Anshoo Gaur, CEO - Network Software, STL.
The firm had recorded a 22% rise in consolidated net profit to Rs 160 crore during the second quarter ended September 30. The company recorded a net profit of Rs 131 crore in the corresponding period a year ago.