06 March 2019

MTN Zambia has become the first operator in Africa to offer a new roaming service for customers travelling outside Zambia, which makes a “drastic” reduction in the cost of making and receiving calls overseas. 

The app allows customers to use their existingMTN Zambia number anywhere in the world. Even where the operator has no roaming partners

The Instavoice ReachMe app, from voice messaging and social media mobile apps specialist Kirusa, also allows customers to use their existing MTN Zambia number anywhere in the world, even where the operator has no roaming partners. 

It works by converting regular phone calls into Voice over Internet Protocol (VoIP) calls, which allows users to make or receive such calls within the app.

This means the user does not suffer when roaming, is out of network coverage or the device is on flight mode but without an active data connection.

It could be data from a sim card, roaming data or a Wi-Fi network. 

Furthermore, there will be an opportunity to purchase virtual numbers for the US, UK, Canada and France for $1 a month.

Additional countries are expected to be added shortly.

The numbers can be used alongside a current mobile number and can be activated instantly without having to liaise with an operator.

Up to 10 numbers can be linked to a business and used on any device, which means the users need only carry one phone.  

Customers can now download the app from Google Play, the Apple store or MTN subscribers can visit https://go.onelink.me/0Wz6reachme.

MTN Zambia said ReachMe “solves a pain point” for its frequent flyer audience. “This app is an outcome of totally re-thinking roaming and, by clever integration with the cloud, drastically minimizes our costs thereby allowing us to roll out attractive roaming packages,” said Seun Soladoye, acting chief marketing officer.”