MTN Mobile Money adds personal loan offering

03 February 2023

MTN’s Mobile Money financial services platform has added a personal loan offering and announced partnerships with Zapper and QuickBus.

MTN said MoMo Personal Loans, in partnership with credit provider Lndr (PTY) LTD, “offers a seamless application and loan approval process.” A portion of the funds “can then be safely, quickly and easily disbursed into the MoMo wallet so that VAS or cash-out funds can be purchased, and the balance of the loan fund can be paid into the customer’s bank account.”

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Infobip: chat apps crucial for customer communications

16 January 2023

Chat apps crucial for customer communications

Chat apps crucial for customer communications

New research from Infobip reveals that chat apps such as WhatsApp are becoming crucial channels for customer communications, demonstrating the growing importance of conversational experiences.

Infobip’s data shows an 80% and 62% increase in WhatsApp and rich communication services (RCS) interactions respectively in the first half of 2022 compared to the same period in 2021.

Customers now have access to more channels and devices than ever before. Whether for marketing, support, or sales, they increasingly want conversational experiences with a business or brand on their preferred channel. But organizations may struggle to keep up with such preferences and provide the experience customers have come to expect without the right omnichannel communications in place.

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Telekom Networks Malawi to aid agritech

28 December 2022

Telekom Networks Malawi (TNM) has signed a memorandum of understanding (MoU) with the Agricultural Commodity Exchange for Africa (ACE) and Welthungerhilfe to enhance food security through application of technology in the agriculture sector.

The partnership aims at promoting the Zaulimi app in Malawi and establishing it as an effective tool for fighting hunger and climate change and improving the economic lives of farmers. The Zaulimi app assists farmers and extension officers with essential production and marketing information for selected crops, livestock and agroforestry. It also contains modules with names like Farming is Business and Market Place, as well as market price information for major crops that are traded through ACE, and much more. It was jointly developed by ACE, and Welthungerhilfe (WHH), one of the largest private aid agencies in Germany.

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Airtel and Meta focus on digitisation

08 December 2022

Bharti Airtel marked the improvement of open RAN and cloud platforms as the next big moves under its latest tie-up with Meta Platforms, with the pair set to focus on advancing India’s digital market by boosting connectivity infrastructure.

Airtel said that its collaboration with Meta Platforms will centre on advancing connectivity by investing in cloud technology and bringing 2Africa, the world’s longest submarine cable, to Airtel’s Mumbai station. 

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