02 May 2024

Netstar has established a Global Fleet Bureau in South Africa, which the company says is Africa’s largest and ‘most technologically’ advanced vehicle telematics hub.

According to Netstar, the Global Fleet Bureau will provide services to the company’s increasing commercial fleet customer base, as well as an emergency contact centre and vehicle recovery operation. In addition, it will facilitate and manage live monitoring via known and geofenced hotspots, real-time fleet management notifications, and live video monitoring via its AI on-board cameras. The Global Fleet Bureau integrates telematics with recently acquired AI and machine learning (ML) technologies to ensure a proactive approach to defending the safety of commercial fleet drivers and vehicles.

Netstar monitors more than 2 million connected devices, analyses over 181 billion data points, and downloads over 170,000 hours of video every month. It presently tracks over 100 million kilometres per day, which is expected to rise dramatically with the Global Fleet Bureau’s scale and capabilities.

“It will enhance driver and vehicle safety through, for example, a detailed event occurrence book to fleet managers facilitating preventative and immediate remedial action, including live video monitoring of incidents from dispatch to door,” said Netstar’s Group managing director Grant Fraser. “The 52-seater centre, constructed in late 2023 is expected to improve Netstar’s industry vehicle recovery rate, improve responsiveness by 90%, reduce false positive alerts by 50%, and enable quicker dispatch responses. Our facilities will continue to evolve with our data, AI, and machine learning technologies.”

The Global Fleet Bureau is equipped to support global fleets and already offers monitoring and optimal routing services to customers in Sydney. By leveraging its technology and hardware-agnostic IoT platform, the company is able to provide world-class managed services to fleet managers worldwide.