31 October 2024

Vodacom’s enterprise unit is working with local governments to implement smart city solutions for use cases such as utilities management, healthcare, education and security.

Now, under a five-year transversal contract with the National Treasury, Vodacom Business said it is delivering digital solutions that will enable municipal governments to make services more efficient and inclusive.

“We aim to use our experience and expertise in understanding government needs to achieve their smart city goals,” said Vodacom Business Director Videsha Proothveerajh. “This includes digitalising utilities management, healthcare, education and security, which streamline operations, enhance efficiencies and improve the lives of citizens.”

Vodacom Business’ smart utilities management system uses connected smart meters to provide real-time information on consumption and enable more accurate billing and revenue collection.

On the healthcare front, Vodacom Business offers a stock visibility solution for healthcare facilities to better keep track of equipment, supplies and dispensing of medication, and a smart dispatch system that allows users to track ambulance requests. Meanwhile, the AitaHealth smartphone-based platform helps community health workers to deliver preventative care services at home.

Vodacom Business has also developed and deployed a citizen engagement app that enables two-way communication and collaboration between citizens and municipalities, including logging service requests and tracking their progress.