Airtel Zambia experiences more outages

04 February 2025

Airtel Zambia experienced a new network outage over the weekend, displeasing subscribers who were unable to access services.

The outage impacted online taxi services, mobile money transfers, and betting platforms. While the mobile operator claimed that the outage only affected internet services, customers reported that they were unable to make calls or use their mobile money services.

Late afternoon, Airtel announced that services had been restored, and the company's communications office apologised to customers.

“We sincerely apologise for the inconvenience this may have caused and appreciate your patience during this time,” said Airtel.