02 May 2025
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MTN recently announced a technical collaboration with Meta, the parent organization of popular platforms such as WhatsApp, Facebook, and Instagram. This alliance aims to improve the stability and quality of voice and video calls made on Meta’s applications in twelve African countries.
The collaboration entails a series of technical adjustments designed to optimize the performance of Meta’s apps on MTN’s mobile network. Key initiatives include network infrastructure enhancements and improved synchronization between Meta’s servers and mobile user traffic. Nigeria has been designated as a pilot testing ground for these improvements, with initial results indicating a significant boost in call quality.
“This implementation further demonstrates our commitment to improving our customers’ digital experience. We are delighted with the remarkable improvement in our real-time communication services, which reflects our commitment to innovative solutions for customers,” said Yahaya Ibrahim, Chief Technology Officer of MTN Nigeria.
Meta’s applications facilitate calls; however, users often experience issues such as inconsistent coverage and slow connection speeds that can degrade service quality. The partnership between MTN and Meta seeks to tackle these technical hurdles, providing users with a more stable and seamless communication experience.
This initiative aligns with MTN’s broader strategy of evolving from a traditional telecommunications provider into a technology-driven entity. By enhancing its digital communication services, MTN aims to solidify its position in the market and cater to the growing demand for reliable mobile services.
If successful, this partnership could pave the way for similar collaborations between telecom operators and digital technology companies, potentially transforming the landscape of mobile services across Africa. Such alliances could substantially elevate the quality of communication services on the continent, impacting millions of users who rely on these applications for daily communication.
