07 October 2025
In the rapidly evolving telecommunications landscape across Africa, Telecom Africa has established itself as a pioneering force, delivering a diverse portfolio of services that include mobile voice, internet data, digital content, and financial solutions.
To sustain growth and meet the increasing demands for security, automation, and operational efficiency, Telecom Africa sought to modernize its network infrastructure. Partnering with TCPWave, the company implemented an advanced DDI (DNS, DHCP, and IP Address Management) solution that revolutionized its data centre operations.
A complex network landscape
Telecom Africa’s network spans numerous regions and serves millions of customers. Its service offerings include prepaid and postpaid mobile plans, internet connectivity, multimedia messaging, and a suite of digital services such as mobile money, music streaming, and digital content.
The company also provides enterprise solutions encompassing cloud computing, Internet of Things (IoT), business communications, and broadband services. Its extensive international roaming, mobile financial services, and digital content offerings position it as a vital player in Africa’s digital transformation.
Managing this vast and diverse network environment presented significant challenges. The company needed to automate the provisioning of compute resources to accelerate deployment times and reduce manual effort. Accurate discovery and management of network components — including routers, switches, firewalls, and compute nodes — were essential to maintaining operational oversight. Security was a paramount concern, requiring strict access controls to safeguard sensitive data and prevent unauthorized changes. Additionally, integrating network management with VMware’s automation platform, VMware vRealize Automation (VRA), was necessary to support various VLAN configurations and streamline workflows.
Implementing a strategic solution
To address these complexities, Telecom Africa adopted TCPWave’s comprehensive DDI platform, which offered a range of features designed to optimize network management and security.
The platform’s distributed network discovery engine played a vital role by continuously scanning the entire network infrastructure to identify subnets and IP address allocations. This automated discovery process ensured the network’s state was always up to date, providing Telecom Africa with accurate, real-time visibility into their sprawling infrastructure.
Security enhancements were achieved through the platform’s Identity Administration (IA) module, which offered detailed control over user access. Administrators could define granular permissions, ensuring that individuals only had access to the resources necessary for their roles. This level of control fostered accountability and minimized the risk of accidental or malicious alterations. Complementing this, Role-Based Access Control (RBAC) allowed the creation of customized administrator roles, further refining permissions and enforcing the segregation of duties essential for maintaining network integrity.
The platform’s user-friendly interface simplified network management tasks, making it easier for teams to operate efficiently and respond swiftly to network issues. Importantly, the solution was built with automation in mind. It supported VLAN provisioning through Ansible playbooks, enabling seamless integration with existing automation workflows. Compatibility with VMware vRealize Automation (VRA) allowed the company to dynamically provision VLANs and other network configurations, supporting diverse deployment scenarios and accelerating service delivery.
Transformative results
The deployment of TCPWave’s DDI solution brought about transformative benefits for Telecom Africa.
Automated network discovery and provisioning significantly reduced manual efforts, minimized errors, and sped up deployment timelines. The platform’s robust security framework, built on granular access controls and RBAC, ensured that only authorized personnel could make critical changes, thus strengthening the overall security posture of the network. Real-time visibility into network status enabled proactive management, allowing Telecom Africa to identify and resolve issues before they impacted service.
Furthermore, the flexible automation capabilities allowed the company to tailor network configurations quickly and efficiently, aligning with operational policies and supporting rapid innovation. The combination of automation, security, and visibility empowered Telecom Africa’s network teams to operate with greater confidence and agility, positioning the company to support future growth and technological advancements.
TCPWave’s deployment at Telecom Africa exemplifies how advanced DDI solutions can fundamentally transform network management in complex, dynamic environments. By automating routine processes, enhancing security through granular access controls, and providing up-to-date network insights, Telecom Africa has strengthened its operational efficiency and security posture.
