13 October 2025
Alain Maupin, Head of Ericsson East and North Africa
Africa is at a pivotal digital inflection point. Mobile broadband continues to expand swiftly, and early-stage 5G rollouts are gaining traction across the continent. 
Yet, connectivity is just the beginning – the real impact lies in how it powers capability across society: remote healthcare, digital education, financial inclusion, e-government services and tech-driven entrepreneurship. Africa's next chapter will not be defined merely by the number of connected users or towers built. It will be defined by the capabilities those connections unlock from education and healthcare to entrepreneurship and governance. As governments and societies strive for inclusive growth, telecommunications operators are evolving into technology providers, reshaping economies and redefining digital potential. This transformation is not just possible – it is already happening, driven by strategic vision, localised innovation and purposeful collaboration.
The evolution from telecom operator to technology provider requires leadership grounded in clear, purposeful vision. Across Africa, telecom operators are redefining their roles, moving beyond traditional services into broader digital ecosystems.
For instance, Kenya’s Vision 2030 emphasises building a digitally connected economy. Supporting this national agenda, Ericsson is working with Safaricom on their network expansion and 5G rollout- particularly in areas unreachable by fibre - through our high-capacity transport microwave backhaul network and fibre redundancy with E-band links. This collaboration exemplifies how industry partners are helping to advance Kenya’s ongoing digital transformation.
Our partnerships with MTN and Airtel support the expansion of 4G and 5G networks in multiple countries, facilitating services like healthcare, education, and mobile banking. Ericsson has worked with Airtel to modernise networks and deploy energy-efficient infrastructure, while with MTN, we are supporting the Mobile Money platform used by over 60 million Africans across 16 countries .
These partnerships and evolutions illustrate how telecom operators are becoming enablers of national digital ambitions – not just by building infrastructure, but by aligning closely with long-term policy goals. This alignment ensures that technology investments deliver more than connectivity; they unlock scalable capabilities that empower individuals, institutions and economies alike.
Digital capability, however, cannot flourish without digital skills. Africa's rapid technological advances must be accompanied by equally rapid human capacity building. Initiatives such as Ericsson's partnership with AXIAN Telecom aim to upskill thousands of university students across many African countries , providing training in critical areas such as 5G, AI and cloud computing. Broader regional efforts – including Connect To Learn and the Smart Africa Digital Academy – equip not only youth but also educators, entrepreneurs and policymakers with the necessary digital literacy to lead and innovate. Our joint efforts with other partners like MTN also support digital literacy initiatives, ensuring that expanded connectivity translates into real opportunities. These targeted efforts demonstrate how connectivity becomes capability when people have the skills to use digital tools meaningfully. Without inclusive skill development, technology risks widening divides rather than closing them.
Relevance is essential for meaningful transformation. Digital solutions are rarely effective when transplanted wholesale – they must be co-created locally. In East Africa, expanded infrastructure is already enabling smart agriculture, e-government services, and mobile financial inclusion. In Ethiopia, Ethio Telecom is key to the Digital Ethiopia 2025 strategy, with momentum building toward 2030. Its nationwide 5G rollout advances a more connected economy, while collaborations with city administrations in Hawassa and Jimma aim to develop smart cities.
Our work in energy-efficient networks and solar-powered rural sites further underscores the need for context-specific solutions. Ultimately, it is not the technology alone – but how it addresses real-world challenges – that empowers communities.
The scale and sustainability of Africa's digital leap also depend on collaboration. Partnerships between governments, telecom operators, technology firms and civil society organisations are essential to align infrastructure investments with broader developmental goals. Ericsson's long-term work with regional operators has already helped modernise networks and expand 5G across the continent. Additionally, collaborations with pan-African entities such as Smart Africa and global initiatives like UNICEF's Giga program exemplify collective action that links connectivity directly to educational inclusion and sustainable development. By opening platforms, leveraging cloud-native systems and embracing an ecosystem approach, African telcos can rapidly scale innovation and digital services that benefit broad segments of society.
Africa's digital momentum is tangible – and accelerating. With clear leadership, relevant innovation, targeted skills development and collaborative ecosystems, the continent is positioned not just to participate in global digital trends, but to become a leader in shaping them. The leap from connectivity to capability is already underway. By continuing to invest thoughtfully and collaborate meaningfully, stakeholders across the continent can ensure this digital transformation delivers sustained economic and social empowerment. At Ericsson, we are committed to supporting Africa's journey forward, through meaningful partnerships, turning connectivity into capability and driving lasting and meaningful impact across communities.
