14 February 2022

Telkom Kenya has introduced “an easy-to-use application” that will enable its customers to access a wider service offering on its digital financial services platform.

The T-kash App will enable customers to send money to a mobile wallet within the Telkom network, to an M-Pesa wallet and soon to an Airtel Money wallet, or to a bank account. It can be used to buy airtime and data bundles for their own Telkom line or for another Telkom customer, pay bills, as well as make withdrawals and deposits at a T-kash agent.

“The launch of the T-kash App is the culmination of extensive research on evolving customer trends, anchored on the need for simplicity, security, availability and a diversified service offering,” said Telkom’s chief strategy and business development officer, Julius Cheptiony. “The result is an easy-to-navigate platform that seeks to simplify a customer’s experience with respect to mobile financial services.”

Last year, T-kash was integrated into the government digital services platform, eCitizen, enabling T-kash customers to pay for National and County Government Services that are to be found on the Portal. T-kash customers are now able to make digital payments for services offered by the National Transport and Safety Authority (NTSA); Directorate of Criminal Investigations, Business Registration Service and Immigration Services.

Through T-kash, entrepreneurs in Mombasa, Nyeri and Kisumu Counties can also pay for their single business permits, trade licenses and e-construction permits.

This launch comes two months after Telkom, together with its partners, networks and telecommunications company Ericsson, and systems integrator NEC XON, signed a

Memorandum of Understanding (MoU) to add an additional 2,000 sites onto Telkom’s network, by 2023.

The T-kash App can be downloaded from the Google Play Store, the Huawei App Store as well as the Apple Store.