13 June 2022

Padma Ravichander

South African telecom giant MTN announced it has entrusted Tecnotree with the digital transformation of its operations in Ghana.

The Finnish company, which specialises in providing business support systems to telecommunications companies, will provide MTN with the tools necessary to successfully complete its “journey to the new era of digital services”.

As part of the project, Tecnotree will use its “Digital Transformation Suite 5” suite of solutions. Padma Ravichander (pictured), managing director of Tecnotree Corporation, said these innovative solutions will need to enable MTN to effectively respond to the changing needs of consumers, by rapidly developing new service offerings to meet the demands of 5G and the Internet of Things (IoT).

The award of the contract to Tecnotree to digitally transform MTN Ghana’s business is in line with MTN Group’s Ambition 2025 strategy. Having recently transitioned from a telecommunications company to a technology company, the company aims to become a “leading provider of digital solutions for Africa’s progress.”

The agreement comes 11 months after the company signed a similar agreement with Tecnotree for its operations in Benin, Eswatini, Zambia, South Sudan and Côte d’Ivoire.

Meanwhile, the company has also embarked on the deployment of Open Radio Access Networks (OpenRAN) technology across its telecom network in Africa.

This is expected to enable MTN Ghana to increase the agility and operational efficiency of its IT systems to accelerate its business growth.

“MTN Ghana is striving to provide a positive and seamless customer experience through faster service delivery in line with the rising demand and digital adoption in the Ghanaian telecom market through the implementation of Tecnotree Digital Suite 5,” said Bernard Acquah, CIO of MTN Ghana.