01 February 2023

The Mauritanian Ministry of Digital Transformation, Innovation and Modernization of the administration has launched consultations on fibre optic infrastructures. These meetings, which saw the participation of telecommunications operators, aim to improve the quality of telecom services provided to the population.

The consultations come at a time of increasing criticism of the quality of services provided by telecommunications operators in the country. According to the government, the poor quality of telecom services is mainly due to weak infrastructure and the lack of coordination between operators.

The initiative comes shortly after the Regulatory Authority published the results of a mission to monitor the quality of services offered by electronic communications operators carried out from 1-30 November 2022. The regulator reportedly “notified the grievances to the operators Mauritel SA, Mattel SA and Chinguitel SA, informing them of its intention to apply sanctions due to the breaches noted and giving them the opportunity to consult the file in order to present any observations, within a ten-day period.”