30 June 2023
Vodacom now offers embedded eSIM support for smartphones across prepaid, top-up/hybrid, and postpaid contract types.
The MNO uses a QR code-based eSIM activation method with self-RICA, allowing customers to activate their new number digitally. RICA is South Africa’s legal-intercept regulations that require network operators to obtain proof of address and identity before activating a service. This is referred to as ‘Know Your Customer’ internationally and, in financial services, forms part of anti-money laundering regulations.
“Traditional SIM cards contain unique identifying information that enables a mobile phone or device to connect securely to a mobile network,” said Vodacom. “With eSIM, that information is contained in a few lines of code which is stored on a dedicated chip inside a mobile phone or device rather than on a removable card.”
Vodacom has offered eSIM support for certain smartwatches since March 2019. It subsequently launched eSIM on several flagship smartphones. However, to use either feature, customers were required to have a top-up or postpaid contract.
Vodacom’s eSIM service extends to all smartphones with support for the feature bought from the operator or another provider within manufacturer-approved regions.
