07 August 2023

Niger’s Electronic Communications and Postal Regulatory Authority (ARCEP) has imposed a fine of 4.32 billion CFA francs on telecommunications operators operating in the country.

The regulator criticizes Celtel (Airtel Niger), Moov Africa, Niger Telecoms and Zamani for not respecting their quality of service commitments to consumers.

According to ARCEP, Zamani must pay 1.36 billion FCFA to the public treasury; Airtel CFAF 1.35 billion; Niger Telecoms 1.19 billion FCFA and Moov Africa 402.5 million FCFA.

Back in August 2022, ARCEP gave formal notice to the operators following a campaign to control the quality of services offered by mobile networks in a dozen localities in the country. It had given them four months from 31 August 2022 to correct the deficiencies noted.