06 August 2024

Airtel Chad has renewed its operating license in the country by signing new specifications with the Electronic Communications and Postal Regulatory Authority (ARCEP).

According to Boukar Michel, minister of posts and digital economy, Airtel Chad’s new specifications open up new revenue opportunities such as the possibility of deploying optical fibre in urban and peri-urban areas. The operator will now be able to strengthen its offering in the home and business data segments.

Beyond the opportunities, the new specifications also contain obligations to be respected by Airtel Chad. These include technological neutrality and the contract conditions of SIM cards.

The regulator’s emphasis on quality of service reflects the need to adequately meet the growing needs of consumers. In August 2023, the regulator fined Airtel 5 billion CFA francs for failing to meet investment commitments set out in its specifications. More recently, President Mahamat Idriss Déby Itno created an interministerial commission dedicated to improving the quality of mobile phone service, according to Dina Mahamat Amadou, CEO of Airtel Chad.