06 November 2025

Tamir Piatecka, CEO Africa, Galooli

As Africa, tens of thousands of telecom towers are operating in environments where reliability cannot be taken for granted. Grid instability, fuel costs, theft, and limited site accessibility are daily realities that test the resilience of even the best-managed networks.

The continent’s digital growth is undeniable. Mobile penetration, data consumption, and network expansion continue to rise at record pace. But for every new connection added, operators face the challenge of keeping existing towers online in conditions where power and maintenance resources are often stretched thin. Today, remote tower management is less about scaling fast and more about sustaining what we already have, with consistency, efficiency, and intelligence.

The uptime imperative

In mature markets, uptime is expected. In Africa, it is earned. Many rural or peri-urban sites are off-grid or experience prolonged grid outages. Operators rely on hybrid setups combining diesel generators, batteries, and solar systems, but managing that mix remotely and effectively is another matter. When a single power failure can interrupt connectivity for an entire community, resilience becomes the defining metric of operational success.

The financial cost of downtime goes far beyond lost airtime revenue. Every truck dispatched to restart a generator, replace a battery, or refill a tank adds to operational expenditure and environmental impact. In some countries, logistics costs can rival the cost of energy itself. Reducing unnecessary site visits, predicting failures before they happen, and optimizing the balance between energy sources are now central to maintaining uptime at scale.

By improving the way hybrid and renewable energy sources are monitored and managed, operators can make significant strides in both reliability and efficiency.

The reality on the ground

From the busy networks of Nigeria and Kenya to the challenging rural topographies of Tanzania and Guinea, tower operators face strikingly similar obstacles. The grid is often unreliable or unavailable, roads are long and difficult, and spare parts or qualified technicians may be hours away. Theft and vandalism remain major concerns, particularly for batteries and fuel. Meanwhile, data connectivity for remote monitoring is not always guaranteed, further complicating response times.

These conditions make traditional maintenance models unsustainable. Sending technicians on fixed schedules without data-driven prioritization wastes resources. Responding reactively to failures means sites stay down longer, customers lose service, and revenue declines. The African tower landscape demands a different approach, one where intelligence replaces routine and data replaces guesswork.

Technology as the enabler of resilience

Resilience today depends on visibility: knowing what is happening at every site in real time. Modern remote monitoring and management technologies allow operators to collect performance data from generators, batteries, solar arrays, and rectifiers continuously. When combined with automated control systems, these insights enable remote decision-making: adjusting load sharing, managing battery charge cycles, and even restarting generators without human intervention.

AI-based analytics take this further. By learning from historical performance and environmental patterns, predictive algorithms can forecast when a site’s fuel will run out, when a battery is nearing end-of-life, or when weather conditions might affect solar generation. Instead of reacting to alarms, operators can plan, scheduling maintenance before failure, optimizing generator runtime, and ensuring the right resources reach the right site at the right time.

The human dimension: workforce optimisation

Even as technology evolves, people remain central to Africa’s tower ecosystem. Remote management does not eliminate the need for field teams; it redefines their purpose. Technicians are no longer primarily troubleshooters; they are implementers of data-driven decisions. With clearer insights, they can prioritize urgent issues, carry the right parts, and complete multiple tasks per trip.

For operators, this means fewer unnecessary dispatches and better allocation of skilled labor. For technicians, it means safer, more efficient work, spending less time on preventable site visits and more time on strategic maintenance. The result is not only cost savings but also greater job satisfaction and professional growth.
Training and upskilling local workforces in digital tools, remote diagnostics, and hybrid energy management will be essential.

Bridging the rural gap

The next wave of connectivity growth will come from rural and peri-rural regions, areas least served by stable grid power and infrastructure. To reach them sustainably, tower companies must operate with greater autonomy at site level.

This means designing towers that can self-manage their energy systems for extended periods, using AI-driven controllers, real-time diagnostics, and remote repair capabilities. It also requires close collaboration between Mobile Network Operators (MNOs), tower companies, and energy service providers to share data, align maintenance standards, and leverage common monitoring platforms.

Hybrid power models that combine solar, batteries, and limited generator use will remain central to this effort. The challenge is not deployment, but management: ensuring that each energy source is used optimally to achieve the longest possible uptime at the lowest possible cost.

A forward look: optimizing what we already have

The conversation around Africa’s telecom future often focuses on the next wave of towers or technologies. But the real opportunity lies in optimizing what already exists. Thousands of sites are already built, already consuming energy, and already serving millions. By harnessing data, automation, and AI, we can make these assets more reliable, efficient, and sustainable.

The future of remote tower management in Africa will be defined not by the number of new installations, but by the intelligence applied to current ones. Every kilowatt saved, every avoided truck roll, and every extra hour of uptime contributes directly to economic growth and digital inclusion.

Resilience, in this context, is both a strategy and a responsibility: to ensure that Africa’s expanding digital infrastructure remains strong, efficient, and ready for the future.